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In-house Technical Account Manager - Croydon (VACANCY FILLED)

Items previously displayed or to be displayed in Sign Update Magazine

January 2017 issue
Spirit displays logo

in-house TECHNICAL account MANAGER

  • A dynamic and exciting management position covering full client services, sales and an essential technical element.
  • Discussing projects with clients to establish their requirements
  • Writing detailed proposals that provide the best solution to meet each client’s brief
  • Quote individual jobs and projects on a daily basis
  • Follow up with clients regularly to ensure all potential orders are recognised
  • Process orders through to detailed job specification for handover to production
  • Order various parts from multiple suppliers and sub-contractors
  • Follow up on completion of projects and ensure client satisfaction
  • Work with the directors on new conceptual designs and new product ranges to meet market trends and demands

KEY SKILLS AND BEHAVIOURS

  • You must be comfortable using a computer with the ability to type coherent and concise information and have experience with MS Office and Outlook
  • Experience using Clarity or similar CRM systems would be an advantage
  • CAD / Sketchup / Solidworks / Adobe Design Suite would be an advantage
  • Sign industry and manufacturing knowledge/experience would be an advantage
  • You must be a confident person on the telephone and face-to-face
  • You will be expected to understand the company core capabilities and to learn the products in detail.
  • You will have the ability to listen and understand the client requirements in order to formulate a solution and compile a detailed client proposal
  • Attention to detail is paramount. You will dealing with comprehensive briefs and need to know when something is missing and be in a position to ask the right questions
  • You will need to be a coherent and trusted communicator.
  • We are looking for experience of delivering to deadlines. You will be taking full job ownership and ensure the job reaches its completion with the support of colleagues
  • We are a source of information as well as helping to solve problems. You will be a main point of contact for clients. Your aim will be to build relationships and develop all the accounts that fall within your responsibility.
  • Excellent organisational skills and ability to prioritise

CONTACT: directors@spirit-displays.com

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