Middlesex - Signs and displays for any occasion from Signs Express (Twickenham)

The company provides expert advice and professional signage services to numerous clients, ranging from small shops to large multinational companies, works with local authorities and associated companies, and is on their list of approved suppliers. Signs Express’ showroom and production facility in Twickenham are open to the general public and visits by customers are welcome. Most visitors are pleasantly surprised by the clean, well laid out facilities, frequently commenting "not quite the typical sign company interior".

As part of a franchise business with more than 80 centres nationwide, Signs Express (Twickenham) is able to provide services across the UK. The business model means that a lot of time is not spent travelling to different sites, the work is outsourced to the nearest centre. This reduces the lead time for projects and also makes the business more cost effective, which in turn benefits customers.

All production staff are multi-skilled. They are all able to use the design software, production machinery including the digital printers, prepare and fit vinyl graphics to a variety of substrates and carry out installation work. For larger projects the company has a team of specialist installers who are qualified and experienced in working at height with larger signs. Training staff in all aspects of signmaking gives Signs Express (Twickenham) flexibility in production and ensures that work progresses through it more smoothly. All staff take pride in meeting customer deadlines, are customer facing and able to offer helpful advice and updates throughout a project, both at a customer’s site and in production.

As well as focussing on employing the right staff, Signs Express (Twickenham) is particularly selective about which suppliers are used. The cheapest is not always the best and its suppliers are vetted by Signs Express Head Office to ensure that that they are reliable and providing good quality materials at reasonable prices. These benefits can then be passed on to customers.

Many of Signs Express (Twickenham)’s customers come via referrals, although specific markets are targeted via carefully planned marketing campaigns. Staff maintain regular contact with its customer base via telephone and e-shot technology developed by Head Office and this contributes to a high rate of customer retention. Its website is also a very important marketing tool and increasingly brings in new leads. Signs Express (Twickenham) personnel do their utmost to ensure they provide an excellent service to all clients, regardless of the project size. They also work with many design and marketing agencies to deliver high quality, professional signage solutions to their clients.

Signs Express (Twickenham) specialises in large format digital prints, vehicle graphics, interior and exterior signage, window graphics, exhibition and display graphics, labels and stickers and also DDA compliant Health and Safety signage. The business has invested in the latest digital printing technology and currently have two wide-format Mimaki JV3 printers, a wide-format heated laminator and a Mimaki laser-guided plotter-cutter, as well as a Gerber FastTrack 1300 plotter-cutter. Designs are generally produced using Adobe Illustrator or Omega Composer, but CorelDraw files are also supported. All correspondence and artwork files are stored centrally so they can be accessed easily whenever a new query or repeat order arises.

The company works closely with the local community and is a member of the Richmond Chamber of Commerce. For the past three years it) has proudly sponsored the Celebration of Achievement Awards organised by the London Borough of Richmond upon Thames. These reward children at local schools who have made outstanding achievements against all odds and this year’s awards ceremony was attended by more than 250 people including the local Mayor and Councillors.

Clients of Signs Express (Twickenham) include Twickenham Rugby Stadium, Carillion, Digital TV Group, Post Office, The Childcare Corporation, McDonalds, Mears Group, London Borough of Richmond, Elmbridge Borough Council, My Home Systems, Mercedes-Benz, Audi, Volkswagen, Hyundai, Suzuki, Marvin Architectural, Corporation of London, Shooting Star Children’s Hospice, Post Office, Your Move, Bairstow Eves, Richmond Youth Partnership, Hillsong Church, Masterlease UK.

Recently the business worked with Elmbridge Borough Council to design a new corporate look for its vehicle livery and these graphics are now being fitted as the fleet of vehicles is changed. The graphics were designed to fit across a broad range of different vehicles, from small/medium size vans to community transport vehicles and flat-bed lorries.

Signs Express (Twickenham) was involved with the national re-branding of Mouchel Parkman offices, which had to be done within guidelines set by the client. All the work was co-ordinated by Signs Express Head Office in Norwich and the project was completed successfully within timescales and budget specified.

The Twickenham branch of Signs Express also completed various signage at a new dental practice, Millharbour Dentistry in London Docklands, which involved digitally printed window graphics across the large glass panels overlooking the waterfront, reception sign and door signs with changeable inserts.

Find out more by telephoning 020 8893 3221 or go to www.signsexpress.co.uk and click on Centre Finder.